Privacy & Policy

1. Information We Collect

1.1 Personal Information

• Full name
• Email address
• Phone number
• Country/City
• Payment information (processed through secure third-party gateways)
• Account details (username, password)

1.2 Non-Personal Information

• Browser type
• Device information
• IP address
• Website usage statistics
• Cookies and tracking data

1.3 Student Learning Data

• Class attendance
• Learning progress
• Assignments and submissions
• Feedback and test results
  
  

2. How We Use Your Information

• To create and manage your account
• To provide English learning services and online lessons
• To process payments securely
• To personalize your learning experience
• To communicate updates, reminders, and support
• To improve website performance
• To comply with Saudi Arabian legal requirements

We do not sell, rent, or share your personal information for marketing purposes.

3. Cookies and Tracking Technologies

• Keep you logged in
• Store your preferences
• Analyze website performance
• Enhance user experience

You may disable cookies through your browser settings.

4. How We Protect Your Information

• SSL encryption
• Secure payment processing
• Encrypted storage
• System monitoring
• Restricted staff access

5. Payment Security

We use trusted, compliant third-party payment gateways that ensure encrypted and secure transactions. We do not store full payment card details on our servers.

6. Third-Party Services

We may use services such as:

• Learning platforms
• Email delivery services
• Analytics tools (e.g., Google Analytics)
• Payment processors

Each third party operates under its own privacy policy.

7. Children’s Privacy

We provide lessons to minors only with parent or guardian consent. We do not knowingly collect data from children under 13 without supervision.

8. Your Rights

You may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Withdraw consent
• Request a copy of your data

9. Data Retention

We retain your information only as long as needed to provide services and comply with Saudi legal requirements, after which it is securely deleted.

10. International Users

Your data may be stored or processed on servers outside your country.

11. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted with a revised “Last Updated” date.